39a-40a Carsthorne Road, Hoylake, Wirral CH47 4FB

0151 632 0006

[email protected]

Mon-Fri: 8:00 am – 5:30pm

Mon-Fri: 8:00 am – 5:30pm
Book a Service 0151 632 0006
39a-40a Carsthorne Road, Hoylake, Wirral CH47 4FB

FAQs

How do I get a quote for my service?

Give us a call with your current mileage, vehicle registration, and the letter displayed on your dashboard. With that information, we’ll be able to provide a tailored cost estimate.

Do you supply courtesy vehicles?

Yes, we do. We offer courtesy vehicles for your convenience. You can either arrange fully comprehensive cover through your own insurance by providing a cover note, or we can insure you for a daily fee. Please note that fuel isn’t included, so we simply ask that the vehicle is returned with the same amount of fuel it was supplied with.

Will my warranty still be ok if you service my car?
Yes — your warranty will remain valid when we service your vehicle. This is protected under Block Exemption regulations, which allow independent garages to carry out servicing without affecting your manufacturer warranty.
Do you diagnose electrical faults?

Yes — we’re fully equipped to diagnose electrical faults using the latest Mercedes‑Benz Star diagnostic systems. Our technicians are trained in electronics across both older and newer Mercedes models, so we can accurately identify and repair a wide range of electrical issues.

How is my service history recorded?

When we service your car we update the online digital service system (DSB). You will be given a copy of this when you collect your vehicle.

Are you an MOT centre?

Yes we a certified MOT centre.

Do you work on Mercedes vans?
We specialise in passenger cars only, as our MercedesBenz training is focused specifically on these models. For that reason, we don’t work on Mercedes vans.
What parts and oils do you use?

We use genuine MercedesBenz parts, and all of our oils are supplied directly through MercedesBenz UK. We use both fully synthetic and semisynthetic oils, depending on what’s recommended for your specific model.

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